Privacy Policy - Limes

Privacy Policy

The Limes Country Lodge Hotel Privacy Policy

USE OF YOUR INFORMATION

At The Limes Country Lodge Hotel we use your data collected in the following ways:-

Bookings: We use your personal information to administer and confirm your online booking.

Marketing activities: We use your information for relevant marketing activities, as permitted by law. For example:

Communication: There may be times when we get in touch by email, post or by phone, depending on the information you share with us. This can happen for numerous reasons – we may need to respond to and process the enquiry or booking you have made.

Market research: We may ask our customers to take part in market research. Any additional personal details that you provide as part of the market research will only be used with your consent. If you do not wish to receive information about our services please notify us. It is easy to unsubscribe from our email communication by clicking on the “Unsubscribe” link at the bottom of the email.

Fraud detection and prevention: We may use personal information for the detection and prevention of fraud and other illegal or unwanted activities.

Improving our services: Finally, we use personal information for analytical purposes, to improve our website, enhance the user experience, and improve the functionality and quality of our services.

WEBSITE BEHAVIOR

General visitor data, such as the most requested pages, are kept on The Limes Country Lodge Hotel’s website. The aim is to optimise the layout of the website. This data can also be used to put more targeted information on the site. This enables us to further optimise its services for you.

USE OF COOKIES

Cookies are small text files that a site transfers to a user’s browser for added functionality or for tracking their website journey. In order to measure the effectiveness of our website, we use cookies to determine the journey that you take on our site, and to identify visitors that have visited the site before.

WHY WE USE COOKIES?

The Limes Country Lodge Hotel uses cookies to make navigating the website easier, to analyse use of the website and to optimise the website. This involves the use of session cookies. We use cookies to gather information about our customers for the purposes of targeted communication about our products and services. We do not use cookies to gather personal information such as names or e-mail address.

CAN I REFUSE COOKIES?

You are always entitled to refuse cookies. You can set your web browser (such as Internet Explorer or Google Chrome) to refuse all cookies or just certain cookies (please consult your web browser’s manual before doing so). If you refuse cookies, some services may not be available to you.

LINKS TO OTHER WEBSITES

With regards to any external links on The Limes Country Lodge Hotel’s website, whilst we ensure they are relevant, we cannot accept any responsibility, however, for the way in which those parties handle your data. Please read the privacy statement, if available, on the site you visit.

CHANGES

The Limes Country Lodge Hotel reserves the right to make changes to this privacy statement. Therefore, please check this privacy statement regularly for our hotel privacy policy.